Privacy Policy

This policy explains how Guangzhou Dachen Culture Communication Co., Ltd., operating under the wexqil brand, handles personal information when customers browse, communicate with, or purchase from wexqil.com.

1. Information Collected

Depending on your interaction with the store, we may receive:

• your name, email address, and telephone number where provided;
• billing and delivery addresses;
• order, transaction, and purchase information;
• payment-related information handled by applicable payment providers;
• device, browser, IP address, and website usage information;
• customer service communications; and
• cookie and similar technology data.

2. Purposes of Processing

Information may be used to complete orders, arrange fulfillment, provide tracking updates, administer returns and refunds, respond to customers, maintain the store, improve services, prevent fraud or misuse, satisfy recordkeeping and legal requirements, and send permitted marketing communications.

3. Payment Information

Payments are completed through the methods and service providers shown during checkout. Full card details may be processed directly by the relevant payment provider rather than stored by us.

4. Cookies

Cookies and related technologies may support essential store functions, remember preferences, measure performance, maintain security, and improve the shopping experience. Browser controls may permit cookies to be restricted or deleted, although disabling necessary cookies can affect website functionality.

5. Service Providers and Disclosures

Personal information may be provided where reasonably necessary to companies supporting website operations, payments, fulfillment, shipping, tracking, fraud prevention, customer service, analytics, or permitted marketing. Information may also be disclosed when required by law, regulation, legal process, or a valid government request.

6. International Processing

Because customers, service providers, and fulfillment partners may be located in different regions, information may be processed or stored outside the customer’s country, subject to applicable legal requirements.

7. Retention

Information is retained for as long as reasonably necessary for order administration, support, fraud prevention, recordkeeping, dispute management, and legal compliance.

8. Security

Reasonable administrative and technical safeguards are used to protect personal information. No method of electronic transmission or storage, however, can be guaranteed completely secure.

9. Privacy Rights

Depending on the jurisdiction, customers may have legally available rights to request access, correction, deletion, or other action concerning their personal information. Requests may be sent to service@wexqil.com. Identity or request verification may be required.

10. Children’s Privacy

The store serves general retail customers and is not designed to intentionally collect children’s personal information in violation of applicable law.

11. Third-Party Websites

Links to external websites or services may be provided. Their handling of personal information is governed by their own policies.

12. Policy Changes

This policy may be revised to reflect changes in services, business practices, or applicable requirements. The current version will be posted on this page.