Contact Us
Customer Care
Contact Us
Questions about a product or an existing order? Contact the Wexqil customer service team using the details below. Providing your order number, when applicable, will help us review your request more efficiently.
MondayâFriday
9:00 AMâ6:00 PM ET
Product and General Questions
For assistance with product information, product use, store policies or general questions about Wexqil, please contact us by email or telephone. Include the product name and a clear description of your question so our team can provide relevant assistance.
Questions About an Order
When contacting us about an order, please provide your order number, the email address used at checkout and a brief explanation of the issue. Please do not include payment card numbers or other sensitive financial information.
Damaged, Incorrect or Incomplete Items
If your order arrives damaged, contains an incorrect item or is missing an item, contact us as soon as possible. Include your order number, a description of the issue and clear photographs of the item and its packaging when relevant.
Returns
Contact customer service before returning any product. Our team will review your request and provide the applicable instructions. A return sent without prior instructions may not be directed to the appropriate return location.
Business Information
- Brand
- Wexqil
- Legal Company Name
- Guangzhou Dachen Culture Communication Co., Ltd.
- Owner
- Deng Liqiang
- Business Address
- Room B31, 506, No. 8 Jingang Avenue, Nansha Subdistrict, Nansha District, Guangzhou
- Website
- wexqil.com
- service@wexqil.com
- Telephone
- 025-58497446
- Customer Service Hours
- MondayâFriday, 9:00 AMâ6:00 PM Eastern Time (ET). Closed on weekends and public holidays.